Your connection strength can depend on how busy your network is.NOTE: It may take a few minutes for your internet connection to be restored while the modem fetches all of its information from your Internet Service Provider (ISP). Disconnect your router and modem for 60 seconds from the power outlet, then reconnect them to the outlet.Troubleshooting connection issues with your Router: Click on "Choose how updates are delivered.".Under "Windows Update," click on "Advanced options.".Click on the Windows’ Start button, then the Settings button (cogwheel icon).This can potentially cause some network connection issues.
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Windows 10 allows users to download (and upload) updates from other Windows 10 users either locally on your network or over the internet using Peer-to-Peer connections. Under "Network adapters," right click the adapter that you are using and select "Update Driver.".Type "devmgmt.msc" and press enter to open the Device Manager.Type without quotation marks “ipconfig /flushdns”.Type “cmd” and press enter to open the Command Prompt.This will make use of the DNS server automatically chosen by your Internet Service Provider (ISP). NOTE: To revert these changes, simply select “Obtain DNS server address automatically”. For Alternate DNS Server, type: 8.8.4.4.For Preferred DNS Server, type: 8.8.8.8.Select "Use the following DNS Server addresses".Click once to select it, then click on the Properties button.Find the line called “Internet Protocol Version 4 (TCP/IPv4).
If you’re not sure, you can also try temporarily disabling both Firewall and Antivirus scanner as a test. Make sure that NBA 2K18, or NBA 2K19 are excluded in Windows’ Firewall or any other Firewall application you may have, as well as your antivirus scanner(s).Troubleshooting connection issues on Windows:
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NOTE: If you are experiencing an "EFEAB30C" or "4B538E50" error code which prevents you from accessing any or all NBA 2K online features, please refer to this article: